4 Reasons you need to be offering UCaaS

We’re projecting that the market for Unified Communications as a Service (UCaaS) in the US will be worth $88B by 2021. Whether you have a network today or are considering building one, this is a service you need to seriously consider. Here’s why:

  1. There is a demand for the service today: If you’re not offering UCaaS today, it’s likely that your customers are already buying it from providers such as RingCentral and 8X8. These companies are able to offer the services over your internet connections and it’s revenue you’re missing out on.
  2. Customers want to buy local: After high-speed internet access, unified communications is the service most in demand, especially in rural areas. We’ve surveyed and spoken to over 20,000 IT decision makers and this is the service they are looking to buy and would prefer to buy locally from a company invested in their community.
  3. It’s sticky revenue: A recent article from NoJitter notes that there is “infinitesimal churn” with Unified Communications. Customers like the connectivity features, the professional upgrade it gives their business, and the costs. Not to mention it’s also a hassle to change. It can easily be bundled with high-speed internet access.
  4. 5G is on the horizon: Mobile carriers will absolutely look to offer a full suite of connectivity options targeted to business. Local network providers will only be able to compete if they offer services like #UCaaS. The time to start is now.


Need help getting this service off the ground? Give us a call (303)-678-1844 or email us hello@roninpbr.com and let’s start talking.